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WE PROVIDE 100% SATISFACTION GUARANTEE. WE STAND BEHIND EVERYTHING WE SELL IF YOU ARE NOT SATISFIED WITH YOUR ROSES, PLEASE E-MAIL US TO contact@andinaroses.com WITHIN 24 HOURS OF RECEIPT OF THE PRODUCT OR YOUR CLAIM WILL NOT BE REVIEWED.  

YOU MUST INCLUDE DIGITAL PICTURES SHOWING ALL THE ROSES.  WE WILL DO OUR BEST TO KEEP YOU AS A CUSTOMER.

IF ANDINA REPLACES YOUR ORDER OR REFUNDS YOUR MONEY, ALL OF THE CONTENT WITHIN THE ORIGINAL ORDER MUST BE RETURNED.

 PLEASE NOTE, WE CAN'T GUARANTEE COLOR TONE MATCHES; ROSES ARE A NATURAL PRODUCT AND VARY IN COLOR FROM SEASON TO SEASON.